The Dynamics 365 2022 Wave 1 plan includes information on updates for Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Supply Chain Insights, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Remote Assist, Customer Insights, Customer Voice, and Microsoft Cloud for Healthcare, Financial Services, Sustainability, and Nonprofit. Many of the features look to be incremental, with many mentions of the way data and AI are being enhanced to improve the base capabilities across the products. More Teams integration is mentioned throughout the new plans. And Dynamics 365 Connected Spaces – the renamed Dynamics 365 Connected Store service – gets mentioned in the new plan. MSDynamicsWorld.com calls out some more of the higher-level features in Wave 1.
